Customer FAQs
General FAQs
- How do i make booking?
- How are bookings priced?
- Do I need to be home to supervise the cleaner(s)?
- Are your cleaners trustworthy?
- Hours of operation
- Where does Chua Cleaning Services work?
- How are customers matched with cleaners?
- Who is responsible for the cleaning tools and detergents?
- What cleaning tools and detergents should I prepare?
- Can I request that the cleaner bring cleaning materials?
- How do I adjust my booking hours?
- How do I rate my cleaner? Can I change my rating?
- I have an emergency! How do I cancel?
- I will be home late! Can the cleaner wait for me?